STORE POLICY
Customer Care
We're committed to our customers and take pride in putting your needs first. Our customers are core to who we are, and we pledge to strive for 100% satisfaction. For questions, comments or concerns, please contact info@bynyjerahnicole.com. We look forward to hearing from you!
Privacy & Safety
We respect your privacy. With your consent, we collect certain information to fulfill your order, however, your personal information will not be used in an unjust manner. To learn more, read our privacy policy here.
Terms & Conditions
Please review our terms & conditions carefully before accessing or using our website.
Condition Guide
Brand New: Never worn with tags
Like New: Perfect condition without tags
Excellent: Gently used, no noticeable flaws
Good: Minor imperfections, subtle flaws
Shipping Policy
We only accept domestic orders in the US at the moment. All orders will be shipped via USPS within 3-5 business days, excluding holidays.
*Once shipped, we are not responsible–please reach out to USPS with any complaints regarding lost, stolen, or damaged orders.
Returns & Exchanges
We do not accept returns or exchanges, and all sales are final. However, we’re built on customer satisfaction and want to make sure you're happy with your purchase. Please feel free to email us with any questions before placing your order–we’ll gladly send over additional photos and measurements.
Payment Methods
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Credit / Debit Cards
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Apple Pay
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Offline Payments